Member Resources

Prior Authorization Process

Innoviant has identified certain prescription products that require prior authorization in order for the pharmacy to process the claim online. The following products require prior authorization:

As of October 31, 2006, Innoviant's general prior authorization form was removed from our Web site in favor of customized forms for specific prior authorization programs. To initiate a prior authorization, please call the number on the back of your ID card. We're available to help 24-hours a day, seven days a week.

All prior authorization requests are reviewed within two business days. Upon completion of the review, Innoviant will notify the physician of the decision. If the physician provides a fax number, we will fax the response to assist in expediting the process.

Printed on: Thursday, July 29, 2010