Member Resources

Innoviant Mail Order Program

Mail Order

The Innoviant Mail Order Program allows prescription products to be ordered through the mail service pharmacy. If your plan sponsor has elected this program, prescription maintenance products, used to treat chronic conditions such as, but not limited to, arthritis, diabetes or high blood pressure, can safely be prescribed for a period of 90-days. Using mail order offers Innoviant members the advantage of obtaining up to a 90-day supply of prescription products. Members can obtain a mail order enrollment packet by calling the number on the back of your ID card or by contacting Innoviant Sales & Marketing.

Innoviant members with a mail order benefit on their group prescription program can access the mail service pharmacy to fill or refill their eligible mail order prescriptions online. The member will be charged based on the participating mail order pharmacy co-pay amount listed in their summary plan description.

If your company is enrolled in the Innoviant Specialty Pharmacy Program, please note that specialty medications should not be submitted to a mail order pharmacy. To order specialty medications, please use the Specialty Pharmacy Program. You can contact the Innoviant customer service center if you are unsure of whether your company participates in our Specialty Pharmacy Program

Mail Order Pharmacy Links

We are pleased to announce an enhancement to our mail order network by offering a preferred mail order pharmacy-Innoviant Rx. This change is effective on Jan. 1, 2005. Innoviant Rx is fully integrated with Innoviant, giving you access to a customer service staff that services both retail and mail order in one environment.

Please use the links below to see how Innoviant Rx can help bring your pharmacy needs under one roof!

Please note that member benefits, designation of mail service provider, as well as appropriate benefit coverages and payment contributions are based on their group prescription program. Please refer to the summary plan description for specific benefit information, call the number on the back of your ID card, The Innoviant customer service department is available to answer your calls 24 hours a day, seven days a week, or e-mail Innoviant Sales & Marketing for information.

Printed on: Thursday, July 29, 2010